These are the most questions we are asked in support tickets.
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Follow along with the video below.WATCH VIDEOAndroid - Invalid Username or Password/404 Network Error/Invalid Server URL
Are you trying to login to our app and you have received either of the following messages:...Upgrade Your Service Plan
FOLLOW ALONG WITH THE VIDEOhttps://screencast-o-matic.com/watch/cFjvq0qxyciOS - Login
At the login screen enter your username and password, then enter the following...PIN After Logging In
How the PIN Works In Your Client Area Login to your client area Enter a 4 digit PIN and click...